Registration & internal area
A registration on www.yourfilter.eu/en is not mandatory. You can also order as a guest or through Express Checkout.
However, registering in our online shop offers you as a customer a number of advantages, how e.g. access to previous orders and your already saved addresses.
You must be a commercial customer and provide the following information: company name, name of contact person, company address, email address and a valid VAT number.
No, we are a B2B shop for commercial customers. A sale to private customers is excluded.
- View order history
- Your customer data
- Information about the current order
Ordering process
Yes, after placing your order you will automatically receive an order confirmation via email. You will also receive your invoice digitally by email.
We offer in our shop www.yourfilter.eu high-quality spare filters in OEM quality. Of course there can be visual differences, but we only sell filters that we have tested and rated at least as good or even in a better quality than the original filter. Only certified filter materials are used.
It is easiest if you enter the article number, article number of the manufacturer, the device name or the article number of the device on the start page. Alternatively, you can select from different manufacturers in the drop-down menu and find the right filter for your device. You can also enter the filter dimensions or filter class in our search function. If you cannot find your filter, please contact us. We're here to help.
If you cannot find the spare filter you are looking for for your extraction system, please contact us. We're here to help.mail@yourfilter.eu. Our portfolio is also constantly growing.
Depending on the filter and the purchase quantity, this is possible. Please send us an inquiry: Request an offer.
Payment & Delivery
- Advance payment
- PayPal
- AmazonPay
- Credit card
- Apple Pay
- Google Pay
- Shop Pay
- Pay,ent by invoice, 14 days net
We have automated our processes as much as possible and made them simple, so that process costs are saved. We calculate our prices honestly. We are happy to pass this advantage on to our customers.
You can find this information here: payment.
The delivery date can be found on the individual product pages of the filters. If you buy several filters, start from the delivery time of the filter that has the longest delivery time. Goods in stock are delivered within Germany within 3-4 days. Deliveries to other European countries can take 2-3 days longer.
Yes, please note that we can only consider express shipping if we receive your order by 12 noon. If in doubt, please contact us by phone: +49 2864 72 98 752.
Yes, we will email them to you after the filters have been shipped.
The filters are shipped throughout the EU. Other countries on request. Please take this Contact up with us.
The filters are packed individually in cardboard boxes that can be shipped. If necessary, for larger deliveries, the delivery is also secured for transport on pallets.
By parcel service provider (DHL/ DPD) or by forwarding agency (larger shipments).
Please contact us if you wish to collect the filters.
Return, Warranty, Credit
Please get in touch with us directly.
Please get in touch with us directly.
Please get in touch with us directly.
Additional benefits / Service
In Germany and the Netherlands we can currently offer both filter changes and air quality safety checks (DGUV 109-002). You can find more information at Filter change service.
Disposal
You can find more information about this in our BLOG article: "How do I dispose of used, contaminated filters?"